It is not unusual for me to get calls at odd hours from my friends or any of my close relatives. No, it’s not that they are concerned about me, rather they want me to find a solution to some error on their computer that they can’t figure out. Yes, being the resident IT geek of the family is a lot of fun!
If the problem is small I usually instruct them step by step over the phone and hang up with a credit note, but when the problem becomes complex it becomes quiet difficult to explain everything over the phone. In such cases I tell them that I need to be see the problem in person to come up with a solution.
Now, if your relative lives just couple of blocks away paying a visit to solve the issue will not be a problem, but what if they live miles away or may be at the other end of the Globe.
For such scenarios I prefer using a Remote Desktop application, but again setting up one can be so tricky that it becomes a problem in itself.
Just a few days back I was going through the Chrome web store’s productivity section and got my hands on an amazing application called the Chrome Remote Desktop.The Chrome Remote Desktop as the name suggests allows a user to remotely access another computer through the Chrome browser.
The application is pretty east to use. Just install the plugin on both the computers and allow all the privacy permissions at the time of initialization.
Now, if you want to host your computer you must select Share This Computer and mail the unique sharing code that the application generates for you, to your friend.
The person who wants to Access a shared computer must choose the respective option and enter the unique code mailed to him.
As the application takes a lot of resources while hosting a remote desktop, make sure you don’t have any unnecessary pages open on your browser. Also the quality of the remote desktop will depend on your internet connectivity speed.
Chrome Remote Desktop is an excellent way to easily setup a remote desktop without any hassle but the performance is just average. As the program is still in beta phase and there is a lot of scope for future improvement, I am sure it will be fixed and improved in the upcoming releases.
Are you the resident IT geek in your neighborhood ? How do you remotely help your friends and relatives with their computer problems ?